Business/Merchant FAQs
The following section will outline questions for a Business on PayPossible. Items include General Questions, as well as troubleshooting for customers, and how to operate your Merchant Dashboard.
How Long Will it Take for my Business to Receive the Funds?
Businesses will receive funds either via the PayPossible portal, or from the Payment Solution Provider (PSP) directly. Both formats utilize the ACH n...
How Much Does it Cost for My Business to Use PayPossible?
PayPossible is and always will be FREE for businesses to sign-up for and use! We understand the challenges that small to medium-sized business owners ...
How do I Reapply for my Customers?
Great question! The answer depends on a few things. If the customer has applied within the last 30 days, please reach out to our support team using th...
How do I Add a New User to My Business Account?
While logged into your PayPossible Account, the administrator on the account can provide access to other members of your team, as well as provide them...
How do I Link My Business Checking to my PayPossible Account?
While logged into your PayPossible Account, users can add their bank account by following these easy steps: 1) Log into you PayPossible Merchant Acco...
What happens if a Customer is Declined?
The customer will be notified through our Dashboard if they did not receive any offers, and will receive an Adverse Action letter from our Payment So...
Is My Customer Guaranteed to be Approved?
No. While we do cover the full credit spectrum, in certain cases there are factors that are outside our control. The success rate for these programs a...
My Customer has Completed their Application and is Ready to Make a Purchase, What do I Do? Creating a Purchase Order.
In order to complete a purchase and have the proceeds from your sale deposited directly into your business bank account, a Purchase Order must be crea...
How Do My Customers Apply for Financing?
When your business is set up on the PayPossible platform you will receive a PayPossible ID (i.e. Johns Auto), which is used to identify and associate ...